Adobe Connect Application Support
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Description This service provides support for Adobe Connect to Extended Education staff, faculty and students.

Eligibility Instructors and staff supporting Extended Education courses. Students taking a course in Extended Education.

Note: IST Help & Solutions Centre or Bannatyne Help Desk is the first point of contact for all Adobe Connect inquiries.

How to Request Service IST Help & Solutions Centre or Bannatyne Help Desk
(204) 474-8600
servicedesk@umanitoba.ca

Availability Adobe Connect is available during designated times outlined in the course syllabus.

IST Help & Solutions Service Desk (Fort Garry)
Monday – Friday: 8:00 AM – 8:00 PM

Bannatyne Help Desk
Monday – Friday: 8:30 AM – 4:30 PM

Charges There are no charges for this service.

Features
  • Provides desktop support for Adobe Connect application.
  • Provides assistance with application features.
  • Provides online self-help materials.

Owner The Centre for the Advancement of Teaching and Learning

Prerequisites
  • Functional infrastructure and network.
  • Functional Adobe Connect network and infrastructure.
  • Active Adobe Connect credentials.
  • Person reporting incident needs to provide sufficient data.

Service Targets TBA.